Pick The Gift
Labor-intensive and error-prone manual fulfillment took too many resources from PTG's core manufacturing process and required too much training especially during peak holiday surge periods when team members were rotating between different roles. In less than 3 months with the new equipment, the Pic the Gift team has been able to familiarize themselves with the system enough to now rely on it for over 40% of their goods. In the company’s first holiday season with the new automation, Pic the Gift was able to fulfill the same amount of packages with 60% less labor required for the fulfillment process.