For WWT, their warehouse operations require the company to receive and ship large volumes of valuable electronics equipment that goes into building data servers and supporting their corporate clients. Shipping errors are costly, and delayed shipments can have a big impact on client relationships. StreamTech Engineering worked with World Wide Technology (WWT) to redesign two outbound shipping automation systems. The existing processes were inefficient, and required manual decision-making for each package. The goal of the project was to achieve a system that could reliably process the wide variety of sizes of their outbound parcel shipments. StreamTech Engineering delivered a SLAM system that accommodates the wide range of package sizes, unique labeling requirements, and sortation, all managed by the StreamTech Warehouse Control System (WCS) software.

FCP Euro Uses Automation to Improve Company Culture and Customer Satisfaction

For FCP Euro, customer satisfaction is the primary driver for everything they do. The “customer-first” mindset has permeated across the company culture, so much so that many of their customers become employees. It’s for this reason they have a unique approach to implementing automation within their operations. Instead of using automation as a labor reduction mechanism, FCP Euro took the approach that implementing automation could elevate their company culture by allowing many of the team members from the shipping and fulfillment team to move into new responsibilities within the company.

Mason Companies, Inc.

With the high degree of variation in products, Mason has added new automation to accommodate each stage in their growth, over many years. StreamTech began working with Mason in 2007, and has provided many different systems for the company throughout the years, in different buildings. Mason has now consolidated the others under a new, much larger distribution and fulfillment center where all their fulfillment lines - for each brand - can sit under one roof. Today, Mason’s 425,000 square feet “MFC” (Mason Fulfillment Center) 425,000 square foot building fulfills between 25k to 60k items per day.

DCL Logistics

One of the needs of many eCommerce brands is the ability for their logistics provider to adapt to quickly changing order volume. During promotions, a new product launch, sales, or peak demand—such as the holiday season, when shopping is at an all time high—daily order volume can double or triple what is seen during the typical off-season day. Having a 3PL with the tools to adapt to this very normal part of eCommerce business is key. Quality fulfillment (products sent out accurately and on-time) is directly correlated to high customer satisfaction. So when an experienced 3PL like DCL Logistics looks for ways to keep their customers happy, they look to their automation tools to help them scale up, or down, with only a moment’s notice.

Pick The Gift

Labor-intensive and error-prone manual fulfillment took too many resources from PTG's core manufacturing process and required too much training especially during peak holiday surge periods when team members were rotating between different roles. In less than 3 months with the new equipment, the Pic the Gift team has been able to familiarize themselves with the system enough to now rely on it for over 40% of their goods. In the company’s first holiday season with the new automation, Pic the Gift was able to fulfill the same amount of packages with 60% less labor required for the fulfillment process.

BuildASign

The result of this custom identification design is that Build A Sign saved considerably on project costs by eliminating two dedicated LPN application areas, the printers, and their conveyor. It saves space in their warehouse, and streamlines the operation with fewer steps. The result means a faster ROI, and re-allocation of dedicated labor.

Rotech® Healthcare Inc.

Rotech’s new automation accomplishes their goal of lowering costs, optimizing labor, increasing throughput and daily order capacity. The addition of new multi-carrier shipping automation improves their Return On Investment (ROI) further and puts them in more control of their costs.