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Need Help? Open A Support Ticket Below:

  • (On-site point of contact)
  • (On-site point of contact)
  • (Direct line for troubleshooting)

We've Got Your Back.

Real People Are Available To Support You.

Customer Service is at the heart of StreamTech’s identity. We are committed to minimizing downtime to your operation and keeping your system running at peak performance.

  • 7AM to 7PM CST, Monday to Friday
  • Evenings and weekends available as needed
  • Remote diagnostics of your system components

We've Got Your Back.

Real People Are Available To Support You.

Customer Service is at the heart of StreamTech’s identity. We are committed to minimizing downtime to your operation and keeping your system running at peak performance.

  • 7AM to 7PM CST, Monday to Friday
  • Evenings and weekends available as needed
  • Remote diagnostics of your system components

Shadows Spare Parts. Lifetime Services.

Spare Parts

We Keep Inventory, And Help You With Yours.

StreamTech’s Spare Parts program will help make sure you have the extra components needed in the event of a mechanical issue.  We keep a log of the many components in your system, and our team provides detailed spare parts lists that indicate critical items necessary for your maintenance staff to keep on hand, as well as normal wear parts:

  • labelers, print engines, print heads, tamps, platen rollers
  • conveyor drive cards, rollers and bands
  • photo eyes, scanners, dimensioners
  • control panel components
  • connectors, cables, alignment components

Learn More About Spare Parts ›

Spare Parts

We Keep Inventory, And Help You With Yours.

Shadows Spare Parts. Lifetime Services.

StreamTech’s Spare Parts program will help make sure you have the extra components needed in the event of a mechanical issue.  We keep a log of the many components in your system, and our team provides detailed spare parts lists that indicate critical items necessary for your maintenance staff to keep on hand, as well as normal wear parts:

  • labelers, print engines, print heads, tamps, platen rollers
  • conveyor drive cards, rollers and bands
  • photo eyes, scanners, dimensioners
  • control panel components
  • connectors, cables, alignment components

Learn More About Spare Parts ›

Preventative Maintenance

Our Technicians Can Come To You.

StreamTech Engineering equipment is warrantied for the first year, and is built to last. Many repairs and troubleshooting can be done remotely, however we do recommend some basic preventative maintenance functions, and can perform this maintenance for you during an annual visit.

About Maintenance ›
Preventative Maintenance. Lifetime services.

Preventative Maintenance

Our Technicians Can Come To You.

Preventative Maintenance. Lifetime services.

StreamTech Engineering equipment is warrantied for the first year, and is built to last. Many repairs and troubleshooting can be done remotely, however we do recommend some basic preventative maintenance functions, and can perform this maintenance for you during an annual visit.

About Maintenance ›
Gray bar for FoldSerter™ Color page.
Gray bar for FoldSerter™ Color page.

Helpful Resources

Select An Equipment Category For Troubleshooting Videos And Instructions:

 

Scales

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Scan, Dimension

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Conveyors

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Document Automation

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Picking. Lifetime services.

Picking

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Lifetime services. Sortation

Sortation

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Software. Lifetime services.

Software

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