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eCommerce Automation Outlook

2026 Annual Survey

Be part of StreamTech’s eCommerce Automation Outlook Survey 2026 and see how your operation compares to others shaping the future of fulfillment.

Take the Survey Now

Connecting the Fulfillment Leaders Who Keep E-Commerce Moving.

One Industry. Shared Challenges. Real Data.

Every warehouse faces the same challenges — order accuracy, labor shortages, delivery deadlines, and rising expectations. This survey brings your peers together to share what’s working, what’s not, and where fulfillment is headed next.

Your perspective is important and we want to foster collaboration. By sharing your experience, you’ll help benchmark what’s working (and what isn’t) across the e-commerce landscape. Participants will receive early access to the full data set and the 2026 eCommerce Automation Outlook Report, offering insight into how peers are investing, automating, and adapting for the year ahead. Use the findings to validate or challenge your own assumptions and strategic plans for the coming year.

How it Works:

Take the Survey

Spend just a few minutes sharing your perspective on e-commerce fulfillment and warehouse operations. Your input helps shape the industry’s most insightful 2026 report.

Get the Raw Data

Participants receive early access to the aggregated survey data — see how your operation compares to peers across e-commerce, 3PL, and distribution sectors.

Receive the Report

Get your exclusive copy of StreamTech’s State of E-commerce 2026 Report, filled with benchmarks, trend analysis, and forward-looking insights for warehouse leaders.

Take the Survey:

Your answers will be shared in aggregate with the participants but your personal information and contact details will not be shared with other participants.

Step 1 of 4

State of E-Commerce
(Section 1 of 4)

There are about 20 multiple choice questions, and a few open ended remarks. We estimate the entire questionnaire to take about 15 minutes.

Which industry below best describes your organization?(Required)
(Select the option that most closely fits your core business)

How have your eCommerce order volumes changed in the past 12 months?(Required)
Which sales channels are you prioritizing for growth in the next 2 years?(Required)

What’s your top anticipated challenge for sustaining e-commerce growth?(Required)

Approximately what percentage of your orders are returned by customers?(Required)

Which customer experience factor has the strongest impact on loyalty (repeat purchases) in your view?(Required)

How confident are you that your current fulfillment strategy will keep pace with customer expectations over the next 3 years?(Required)

Where are you most likely to increase operational investment in the next 12 months? (select all that apply)(Required)